Cancellation policy

Policy regarding cancelled or missed appointments

We strive to render excellent dental care to all our patients. To continue to do so, we need your collaboration.

We ask that you please give our office 48 hours notice in the event that you need to reschedule your appointment, either by phone or by email. This 48-hour notice will allow us to offer the appointment to another patient and to reorganize our team’s schedule so as not to be penalized by your absence.

Otherwise, except in extreme circumstances, a 40$ cancellation fee will be charged. No future appointments can be scheduled nor can records be transferred without the payment of this fee.

Additionally, we ask that you arrive on time for your appointment. If a patient is more than 15 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the $40 cancellation fee will be charged.

We thank you for your collaboration.

Clinique dentaire Dr Shahdad Heydari Inc